Shipping policy

Delivery area

We deliver to addresses in the United Kingdom. If you are outside the UK mainland, please contact us before ordering and we will confirm whether we can fulfil your order.

Delivery charges

• Orders of £50 and over: free UK delivery.
• Orders under £50: £5.99.

Dispatch and delivery times

• Most in-stock orders are dispatched within 1–3 business days. Our weekday cut-off for same-day dispatch on stocked items is 14:00 (UK time). Orders placed after 14:00 may sometimes be dispatched the same day, but this cannot be guaranteed.
• Larger exhaust systems are shipped via pallet courier and typically arrive within 3–5 business days.
• If you need an item urgently, please call us on +44 (0)161 776 0777 (option 2) before placing your order to confirm stock and delivery options.
• At our discretion we may arrange for your order to be drop-shipped direct from a UK supplier. You will not pay any additional amount beyond the price agreed with us.
• Orders containing multiple items may be part-dispatched at our discretion.

Delivery timescales are estimates only and are not guaranteed unless we have expressly agreed a guaranteed service in writing. We are not responsible for delays outside our reasonable control.

Order tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information so you can follow your delivery.

Damaged or missing items

Any visible transit damage or missing items should be reported to us as soon as reasonably possible, and ideally within 7 days of delivery, so that we can investigate promptly with our carrier and suppliers. Reporting after 7 days may limit the options available to us to investigate, but does not remove any legal rights you have in relation to faulty or mis-described goods.

Stock

Our website does not display live stock levels. While we try to keep good stock of popular items, we cannot guarantee that every option of every product is available for immediate dispatch. If you need an order by a certain date, we strongly recommend contacting our sales team to check availability before placing your order. If you are arranging professional fitting, please wait until you have received and checked your goods before booking workshop or garage appointments.